Returns & Exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We are here to make your experience easy, and as enjoyable as possible. We know sometimes orders can arrived and you have changed your mind, it's not longer suitable. We will provide instructions for a refund if a return for fault, or change of mind has been requested within 30 days of purchase, and item is still in original packaging.
To start a return, you can contact us at bloomandglo.co@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return question at bloomandglo.co@gmail.com.
We are here to make your experience easy, and as enjoyable as possible. We know sometimes orders can arrived and you have changed your mind, it's not longer suitable. We will provide instructions for a refund if a return for fault, or change of mind has been requested within 30 days of purchase, and item is still in original packaging.
To start a return, you can contact us at bloomandglo.co@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return question at bloomandglo.co@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and help make this up to you.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as some beauty products). Please get in touch if you have questions or concerns about your specific item.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as some beauty products). Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.